At Global Traveler Airport Concierge, we are committed to providing high-quality consulting and concierge services to streamline your travel process. Below is our refund policy to ensure complete transparency:

 

Cancellation Before Services Begin:

 

• If you cancel before any analysis, document preparation, or initial support has started, you will receive a full refund.

 

Cancellation After Services Begin:

 

• For services already initiated, a partial refund will be provided, deducting the costs for work completed, such as document analysis or consultations.

 

Completed Services:

 

• Once the consulting service has been fully delivered, including final analysis and support, no refunds will be issued.

 

Cancellation of Reservations or Concierge Services:

 

For cancellations related to concierge services (such as airport assistance or fast track services), the following rules apply:

 

• Cancellations made at least 72 hours before the scheduled service date are eligible for a full refund.

• Cancellations made less than 72 hours in advance are subject to a cancellation fee equivalent to 50% of the service cost.

• Services Already Delivered: Concierge services that have already been completed are not eligible for a refund.

 

• If an error by our team results in any issues with the services provided, we will review the case, and if applicable, a full refund will be issued.

 

• Refund requests must be submitted within 30 days of payment. Requests made after this timeframe will not be considered.

 

• To request a refund, contact us via email at refund@globalfasttrackus.com or by phone at +1 (407) 641-3729, providing details of your request.

• Refund requests will be reviewed within 3 business days. Once approved, the refund will be processed through the original payment method.

 

 

For any questions or assistance, contact our support team via email at customerservice@globalfasttrackus.com or by phone at +1 (407) 641-3729.